COVID-19 Safety Protocols for Guests


We welcome everyone back, and looking forward too seeing you soon!!  A few reminders and new items.

Scheduling Appointments

For the safety of you and others please ensure that..

You are not experiencing COVID-19 symptoms or have tested positive for COVID-19

-Have not been in contact with someone who has been tested positive for COVID-19 in the last 14 days

-Have not travelled outside of Canada in the past 14 days

-Have been in contact with someone that has been outside of Canada in the past 14 days

If any of the above is confirmed yes, we would be more than happy to reschedule at a later time

We are requesting when scheduling your appointment to prepay as this will avoid wait times at the front desk .  We accept all credit cards or e-transfers.  Alternatively tap cards will be accepted.

Please bring a pen to fill out your client chart


Upon Arrival at Elegance Reception

-Please arrive no more than 5 minutes early

-Clean face masks are mandatory and to be worn upon entry and at all times

-Maximum of two guests allowed at a time in the waiting room (furniture and magazines are temporarily absent at this time).

If reached to the maximum a staff member will advise you when to proceed.

-Please sanitize hands at front entrance with our Alcohol based hand sanitizer

-Floor markers will assist you to front reception desk following physical distancing and the rest of the school

-Front desk will also receive your contact information to support effective daily tracing

-No food allowed at this time

-Facial guests are advised to wear tops that straps can be removed or positioned off the shoulder

In addition to our existing high standard protocols, we want our guests and students to be reassured the below

-All disposable items are one use only

-Implements are sterilized with approved disinfectants from the Middlesex Health Board

-Linen such as towels, pillow cases, blankets are laundered using detergent and bleach and dried using high heat

-Staff members and students will wear Personal Protective Equipment (PPE) such as masks, shields at all times

-High touch surfaces such as door handles, rails, chairs etc. will be disinfected more frequently